If you have been looking for the right opportunity to break into the software industry, we are the place! We are looking for an organized, self-driven, customer experience enthusiast with an interest in software, to join our Onboarding and Implementations team. You will be an integral part of our new partner onboarding process. In this role, you will be building the Pro accounts to be used by our new Partners who are going through the onboarding process.
Ethos of Onboarding
(1) Excite: be the excitement that ignites passion,
(2) Drive Outcomes: This is your classic “get stuff done” attitude. Know your partner and their business and optimize them for success.
(3) Alleviate: Understand partner concerns/anxiety and help remove it quickly
What you'll be doing
- Work alongside the Onboarding Specialist to implement new partners to Pro accounts
- Manage a pipeline of new partner build requests using a combination of tools and resources
- Install Pro account booking buttons on new partner’s websites through various CMS platforms
- Work multi-functionally with Sales, Product, Engineering, and Operations
- Data Entry, simple coding and website management, daily.
What we need you to have
- Communication: Superb communication skills both verbal and written. Language specialists welcome.
- Quality Work Mindset: Give your best every day. Exceptional time management and deadline management abilities are a must.
- Leadership and Teamwork: Teamwork makes the dream work. Ability to work autonomously with little supervision and communicate clearing your expectations and needs.
- Performance Delivery: Do what you say you will when you say you will do it. And do it well.
- Perseverance: You’re going to spend a lot of time sitting, typing, clicking and reading. You’ll need to be able to focus.
- True Grit: courage and resolve; strength of character.
This job is for you if:
- Love putting on headphones and plugging in during the day to complete tasks
- Can manage a high volume of tasks with varying priorities
- Can switch from task to task with short notice and maintain a high level of productivity
- Love solving puzzles and finding creative ways to do things
- Enjoy working on something new every day
If you have these, we'd do a backflip
- Basic level HTML, CSS, JavaScript
- Prior Experience with Wordpress, Squarespace, Wix or Weebly
- Experience with SalesForce
- Business-level Spanish language skills
Interested candidates email Patrick at patrick.humpal@fromwolf.com with your CV